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Frequently Asked QuestionsThis FAQs listing is made up of questions sent in by motorcyclists just like you. Keep those questions coming and we will continue to build this area of the website. As this area grows in size, we will be adding hyperlinks that will take you to specific areas of the FAQ listing.1. In 30 words or less, can you explain what the H.A.R.D. System does and why it is worth $160.00 plus $5 shipping and handling?Yes. H.A.R.D. provides immediate notification of radar without the rider taking his eyes off the road. The price is less than two average speeding tickets. It is wireless too! (That was only 28 words and 1 acronym.)2. What makes up the H.A.R.D. System?The H.A.R.D. System is made up of two devices. One is a miniature transmitter that plugs into your radar detector. The second device is a wireless receiver that is small enough to fit inside your helmet nestled between your padding.3. What is the size and other details of the transmitter? The transmitter is part one of the two part H.A.R.D. System. This device simply plugs into the side of your radar detector, in the power port (must be the RJ11 jack), and then you plug the power cord into the transmitter. Simple. No batteries. No modifications. Whenever your detector sends an alert, the H.A.R.D. transmitter sends this same alert instantly to the receiver inside your helmet. We have designed the transmitter to look attractive whether it is plugged into an Escort or Valentine unit. Dimensions are approximately 1.5L x 1.25W x .80H (figures in inches). 4. You say the transmitter 'plugs into the radar detector.' Where and how does everything get power?The radar detectors we are compatible with use the RJ11 jack as a power input jack (this type of jack is also known as a phone jack or modular jack). The H.A.R.D. transmitter plugs into the radar detector's power port and then the power supply cord that would normally plug into the detector now plugs into the H.A.R.D. transmitter. The receiver is powered by two lithium batteries (type CR2032) just like those found in watches and calculators. The CR2032 is the most common button cell lithium battery used on the market today and is readily available at most stores or through LEGAL SPEEDING.5. Back up there captain, you said RJ11 jack. Is that like a phone jack?Yes. The RJ11 jack is just like the jack used on most household phones. This is a very important fact for only the latest, more advanced detectors use this type of jack. Those detectors are the Valentine One, Escort models 8500, 7500, and 6800 windshield mounted detectors. Recently, Escort introduced the S-2. This detector can use a power cord or be operated using batteries. If you power the S-2 using a power cord, it is compatible with the H.A.R.D. System. If using the S-2 in battery mode, it will not work with our system.6. Since the H.A.R.D. transmitter now uses the same power supply as the detector, should I be worried about excessive power draw from the motorcycle's electrical system?No. The H.A.R.D. transmitter uses minimal power and no special changes have to be made to the electrical system. The same power cord that you use for powering the detector will now power both the detector and the H.A.R.D. System transmitter.7. You say there are no modifications to the radar detector. How then does your transmitter get a signal to trigger and send a warning signal to the receiver?Excellent question. That is one of the reasons why we have been issued a patent for our design. We would love to give out the details but that would make it that much easier for those people, not creative enough to invent this on their own, to copy our product. Be assured that the warning signal that is presented on the actual screen of the radar detector takes only milliseconds to be sent to the H.A.R.D. receiver.8. Back to the modification issue. I understand there are no modifications to the bike or radar detector. But how can I put a receiver in my helmet and not have to modify it?We have designed the H.A.R.D. receiver to be small enough to fit between the pads inside a helmet. We recommend placing the small receiver unit in the lower padding then running the twelve (12) inch warning indicator cord, containing the LED warning light, behind the cheek pad. This acts as a friction fit and holds all the components inside the helmet. We will be including pieces of Velcro with the H.A.R.D. System for we understand some helmets have more padding than others. The receiver weighs just ounces so Velcro will hold it in place. You can also mount the receiver unit on the bottom side of the helmet padding and still run the warning indicator cord behind the cheek pad.9. What is the size and other details of the receiver? The receiver is the second part of the H.A.R.D. System. When the receiver gets a signal from the transmitter, the signal is processed and illuminates the vivid LED light located in the peripheral area of the rider's line of sight. The receiver is small in order to easily nestle between the helmet pads. Dimensions are approximately 2.0L x 1.28W x .5H (figures in inches). From one end of the receiver extends a twelve (12) inch cord that holds the LED light at the end. Run the cord behind the helmet pads and you are ready to go! Again, simple design with no modifications needed. We have estimated the average installation time for both units to be between 23 and 26 seconds. 10. So let me make sure I understand all this correctly. The transmitter simply plugs into the radar detector. I use the same power cord for both units. The receiver is small enough to fit inside my helmet and there are no modifications for this either?You are correct sir.11. And the H.A.R.D. System is wireless? All this sounds to good to be true.It is. You are dreaming. You also have just won the Isle of Man race by 10 laps. Because of your total domination of the track, once you cross the finish line the track will be converted into a school bus driving course. The three girls from the old ZZ Top 'Legs" video sweep you away into a private jet (BTW - the three girls are on the same drugs as Dick Clarke and they haven't aged one day since making the video). When the jet lands you are back on your private island where a crowd of your 500 closest friends inform you that you are Time's Man of the Year and the Pope has blessed your motorcycle. It is now the 'Official Vatican Two Wheeled God Mover.' While your head is spinning with all this activity, you hear the voice of your cranky neighbor. 'Hey, get this @#$%*&# motorcycle off my lawn.' I just had the Chemlawn guy here and it is leaking oil.' You have been startled out of your backyard hammock and run to move your bike. But when you get to the bike, you see something plugged into your radar detector. It is the H.A.R.D. System. Some dreams do come true.12. Cute. Let's try to stay focused. What kind of warranty comes with the H.A.R.D. System?If someone places a deposit of any amount, they can receive a full refund prior to the H.A.R.D. System shipping. No questions asked. Once a person receives the H.A.R.D. System, they have 30 days to return the product if they simply 'don't like it.' A one (1) year warranty covers the entire system. If at any time the product fails or breaks under normal use conditions, we will replace the component(s) with a new unit. Again, no questions asked.13. Got any pictures of the H.A.R.D. System? Yes, please click on the link to the right. - See product photo gallery 14. What about the weather. Is the H.A.R.D. System waterproof?No. We considered making the H.A.R.D. System waterproof. However, there are no waterproof radar detectors. Didn't make much sense making a portion of the overall solution waterproof. Kind of like standing naked in the rain wearing waterproof gloves.More to come in the future
Page Modified: July 2003 |